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Check if your damage is applicable to claim Mi Extended Warranty
- Defects not covered under manufacturer’s warranty.
- Non-operating and cosmetic damage to the Product.
- Routine maintenance, cleaning, adjustments or alignments are not covered.
- Repair of the product due to accident, misuse, abuse,neglect, or improper maintenance.
- Damage resulting from power outage, power surges or dips, fluctuating voltage or current.
- Damage caused by unauthorized modification, alteration, adjustment, repair, service or installation by unauthorized personnel.additional shipping charges apply.
- Accessories and Damage to accessories. Accessories included, but are not limited to, external flashes, data backup (which are not built into the equipment), batteies, ac adapters or other external cords, media, and software.
- Service of product on which the Manufacturer’s label or logo, rating label or Serial number have been defaced or removed.
- Any consequential or incidental damages arising from the misuse or loss of the Product.
Features offered under Mi Extended Warranty
100% Cashless Repairs
All labour and spare part costs are included in the plan fee.
Truly Unlimited repairs
Multiple claims up to Sum Insured during tenure of membership
Free Pickup and Drop
Free transportation of your Laptop to Service Center and back, if required.
Hassle-Free Repair
Schedule a repair using the app from the comfort of your home.
Genuine spare parts
Repair by Xiaomi Authorized Service Centre only
How to claim for Mi Laptop?
- If you experience any issues with your Laptop, intimate OneAssist by calling on 1800-123-3330 within 7 calendar days of its occurrence
- File a claim using OneAssist Mobile
App(s) or by logging onto the OneAssist
website (www.oneassist.in). - Fill in the required details detailing the issue that you are facing. You must also upload a copy of the purchase invoice of your Laptop
- A verified Service Expert visits you as per your chosen time and your Laptop is repaired at no cost to you.